Existing Clients

Your InScope IT Portal

Log a support ticket, check on an existing request, or get a technician on your screen — all in one place.

Support Tickets

Log a new support request, track the progress of open tickets, and review your service history through the InScope IT client portal.

  • Log a new support request
  • Track open and resolved tickets
  • View your service history
  • Approve quotes and invoices
Open Support Portal

Remote Support

Let an InScope IT technician connect to your computer to resolve issues quickly and securely — no need to leave your desk.

  • Secure, consent-based remote access
  • Works on Windows and Mac
  • Technician can only connect with your permission
  • Session ends the moment you disconnect
Start Remote Session

Prefer to call?

Reach our helpdesk on 1300 557 312 during business hours.

Send us an email

Non-urgent requests to info@inscopeit.com.au

Business hours

Monday – Friday, 8:30am – 5:00pm AEST. After-hours support available for managed clients.

Not a client yet?

The portal is for existing InScope IT clients. If you're looking for IT support for your Tasmanian business, we'd love to hear from you.