Technology has become the central component to the operations of any organisation and is critical to its success. Too often organisations are failing to implement the right IT solution and budget to support their business, resulting in an investment in technology that that does not help the business meet it’s goals.

The following are signs you may need to consider reviewing your approach to IT strategy:

• Your IT service responsive or ad-hoc in nature
• IT cost per user is high when benchmarked against your industry
• The organisation does not have the right tools to meet outcomes, deadlines or SLA’s
• Improvements to IT and changes to technology are not measured
• Services are not meeting the expected standards
• Lacking insight into new and disruptive technologies